Privacy Policy

Introduction

Heart360Life (Heart360Life program) is committed to protecting your privacy and the confidentiality of your health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

HIPAA Compliance

Heart360Life (Heart360Life program) is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We are committed to maintaining the privacy and security of your Protected Health Information (PHI) in accordance with HIPAA regulations.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, date of birth, contact information)
• Health information and medical history
• Insurance information
• Program enrollment information
• Device readings and monitoring data (for RPM program)
• Care plan information (for CCM program)
• Rehabilitation session data (for ICR program)

How We Use Your Information

We use your information to:

• Provide and manage Heart360Life program services
• Coordinate your care with healthcare providers
• Monitor your health status and progress
• Communicate with you about your care
• Process billing and insurance claims
• Comply with legal and regulatory requirements
• Improve our services and programs

Information Sharing and Disclosure

We may share your information with:

• Healthcare Providers: Your treating physicians and care team members
• Apex Heart Care Clinic: Our partner cardiology practice for ongoing cardiac care
• Business Associates: Third-party service providers who assist in our operations (under HIPAA agreements)
• Insurance Companies: For billing and claims processing
• Legal Requirements: When required by law or court order

We do not sell your personal information or use it for marketing purposes without your explicit consent.

Your Rights

Under HIPAA, you have the right to:

• Access your health information
• Request amendments to your health information
• Request restrictions on how we use or disclose your information
• Request confidential communications
• Receive an accounting of disclosures
• File a complaint if you believe your privacy rights have been violated

Data Security

We implement appropriate technical and administrative safeguards to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on privacy and security
• Secure data storage and backup systems

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us understand how you use our website and improve our services.

Children's Privacy

Heart360Life (Heart360Life program) services are designed for adult (non-pediatric) patients. We do not knowingly collect information from children under 18 without appropriate parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact Heart360Life (Heart360Life program) through our contact page.