SMS Terms and Conditions

Heart360Life (Heart360Life program) SMS Communication Terms

Last Updated: March 8, 2026

1. Consent to Receive SMS

By providing your mobile phone number and opting in to receive SMS messages from Heart360Life (Heart360Life program), you consent to receive text messages regarding your care, appointments, program updates, and other health-related communications.

2. Message Frequency

Message frequency varies based on your enrollment in Heart360Life programs and your communication preferences. You may receive messages related to:

  • Appointment reminders and confirmations
  • Program enrollment updates
  • Health monitoring alerts
  • Care plan updates
  • Medication reminders
  • General program information

3. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message from Heart360Life (Heart360Life program). After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt back in.

To opt back in, reply START to our number or contact us directly.

4. Message and Data Rates

Standard message and data rates may apply according to your mobile carrier's plan. Heart360Life (Heart360Life program) is not responsible for any charges incurred from your mobile carrier.

5. Supported Carriers

SMS services are available on major U.S. carriers including, but not limited to: AT&T, Verizon, T-Mobile, Sprint, and their subsidiaries. Message delivery is not guaranteed and may be affected by carrier limitations or network issues.

6. Privacy and Security

Your mobile phone number and SMS communications are protected in accordance with HIPAA regulations and our Privacy Policy. We will not share your phone number with third parties for marketing purposes.

7. Help and Support

For help with SMS services, reply HELP to any message or contact Heart360Life (Heart360Life program) directly through our contact page.

8. Changes to Terms

Heart360Life (Heart360Life program) reserves the right to modify these SMS terms at any time. Continued use of SMS services after changes constitutes acceptance of the modified terms.

9. Contact Information

For questions about these SMS terms or our communication services, please contact Heart360Life (Heart360Life program) through our contact page.